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Online Estate Agent Reviews

An amazing service, professional and super efficient. Competitive and with an upfront payment option - very affordable. Huge thanks to a very good team and best wishes for an exciting future!

» Mrs P Hill, Caverswall, Stoke-on-Trent

Professional, friendly and all round excellent service. Reasonably priced, would definitely recommend.

» David And Karen Cole, Blythe Bridge, Staffordshire

I would like to say a massive thank you to Sharron, Steph and Tom for their hard work in selling our house. It is not very often that you get a team of people that work there hardest to sell your home. We found Findahome Online, friendly when you needed somebody to chat to and discuss how things are going, supportive and reassuring especially in this current climate and very professional. If you are serious in selling or renting your house look no further than Findahome Online, you will not get a better service or dedication from any other estate agents. Thanks again guys for all your help.

» Sue And Mark Humphreys, Stoke-on-Trent

The service we had from Findahome was excellent. The house was well presented with a comprehensive range of photographs. Communciation between ourselves and the agency was faultless. The house sold within two weeks. We would have no hesitation in recommending them to others.

» Mr Terry Bagguley And Mrs Muriel Finney, Stoke-on-Trent

We are extremely impressed by the professional service we received from Findahome Online. I feel that the team offer expert advice and support, and that this was far superior than some/most of the other local estate agents. The pricing structure is also a major advantage over all the other agents that we considered when selling our house. A massive 'thank you' to all of the team at Findahome Online.

» Paul And Caroline Meredith, Meir Park, Stoke-on-Trent

We used Findahome Online for both the sale and purchase of our homes and found the service excellent in both cases. The staff are always so helpful and keen to help in all aspects of your sale and purchase. We are so grateful for all of their help in what could otherwise be quite a stressful time.

» Rob And Kylie Derricott, Meir Park, Stoke-on-Trent

 You were great! Supportive, professional and above all patient. Findahome Online provided an excellent, value for money service. Thank you!!"

» Kevin And Jackie Bates, Meir Hay, Stoke-on-Trent

To Sharron, Steph and Tom Thank you all very much for the professional, persistent and friendly service you have provided us. You were everything and more than what we expected from our estate agents. We will certainly recommend you to anyone who needs your services, and of course we will back if we need you in the future.

» Lee, Julie And Eleanor Milward, Leek, Staffordshire

Very friendly and helpful staff and good value for money. Keep up the good work.

» Mr T Hinton And Miss L Bradshaw, Stoke-on-Trent

Dear Tom, Sharron, Steph and Staff, Thank you for the perfect service that you gave during the sale of my house. I am very pleased with the handling of the sale from start to finish and the short period of time it took to sell. We are now settling into our new home and a bit more relaxed. Many Thanks Matt

» Matt Higgins, Parkhall, Stoke-on-Trent

Tom, Sharron and Steph, I would just like to say a very big thank you for your support, professionalism and dedication in selling my home. Your personal approach enabled my home to sell quickly and through your excellent marketing material.  Thank you so much for everything you have done for me and i wish you all the luck and happiness in the future.

» Carl Lovatt, Stoke-on-Trent

A big thank you to Tom, Sharron and Steph. A great friendly service at a very good price. Thank you all for getting us moved

» Julie And Antony Burton, Weston Coyney, Stoke-on-Trent

Fantastic service. Sharron, Tom and the team come highly recommended. I had my house on the market with a large independent well known estate agent and I found the service given by Findahome far superior . From the moment they took over I was impressed. Great photos, virtual tours and floor plans, lots of advertising and at a far better price. Keep up the good work and don’t lose that personal touch. It makes all the difference. Thank you.

» Julie Blundred, Staffordshire

Traditional Estate Agents beware of extinction! This was the most efficient and professional service we have ever encountered when selling a property.  Tom came to our home and prepared the details, floorplans, Virtual Tour of all rooms and photographs,he was quick, accurate and very helpful in explaining the process. By that evening our property was already viewable on Findahomes web site and by the next day viewable on all the other property portals. Viewings were arranged by phone and confirmed by phone, with next day feedback following each viewing; it is extremely helpful to have everything in one call   Thank you to all the team at Findahome we are recommending you to friends and family and will continue to do so, especially as we estimate to have saved over £6,500 by not the using the usual Estate Agent!

» Mr Jones Newcastle Under Lyme, Staffordshire

This is the future of estate agency! We saved thousands of pounds in agents fees and have had a really easy sale; remarkable considering the economic climate at the present! 4 weeks to sell our property was pretty good under the circumstances, and Steph handled everything very well. Photos were fantastic, the place really came across well in the particulars. We even used their conveyancers which cut costs further and they couldn't be more professional. I'm telling anyone I can to sell their house this way - it makes sense! Best wishes to all at Findahome Online

» Regards Beth Newcastle Under Lyme, Staffordshire

Fantastic, professional service from start to finish. All the staff we dealt with could not have been more friendly or helpful. We were very pleased with how our property was marketed, great photo's and plenty of them. We have recommended Findahome to family and friends, both of which have also sold their property. Thank you x

» Mr And Mrs Hughes, Blythe Bridge, ST11

One word, amazing!!!!! This is the first time we have used findahome online and we will definitely use them again.Both steph and James were very professional with dealing with our sale. Findahome sold our house in less than a week!!! Step gave us advice and kept us informed right to the end of sale. Thank you steph and James for all your help.

» Lee And Andrea Kempson, Newcastle-under-Lyme, ST5

I Just wanted to let people know that if they were looking for an Estate Agent that has everything and more. look no further. Find a Home On Line is an officiant and affordable Company that will be your best friend through out your sale and purchase . We have had over 12 viewings in the 3 months we have been advertised .The good news of being Sold is Fabulous and only due to our property being advertised on many more web sites than a normal estate agent would use. We would like to say a very big thank you to not just one or two of the staff but the whole team have been amazing and very professional, They have been a pleasure to deal with and we would recommend to everyone. Make the right choice and choose Find a Home On Line. Thank you so much .

» Mr And Mrs Wood, Tean, ST10

Having recently used Find a home for both selling and buying our property, we have already, and would in the future certainly recommend them and there services. We found them both very professional and extremely dedicated. From the first visit by Tom, in June where we agreed to use there services, to the last conversation that we had with Steph in December prior to the completion of the sale and the purchase of our new address, we felt that any questions or concerns that we may have had were always resolved in a quick, assertive manner with our best interests in mind. We always felt that we had peace of mind in the knowledge that we had Find a home fighting our corner in again both the selling of our previous address and the purchase of our new address.

» Lee Mayer, Werrington, ST9

As regards to our purchase of 19 whitegate grove (which went on over a period of 7 months due to solicitors issues and restrictions) Steph was absolutely brilliant throughout this stressful period. I am currently 6 weeks off my due date so we needed to move in pretty much ASAP, Steph was very sympathetic and we felt as if she understood our difficult circumstances we were in. Without Steph we probably would have pulled out of our purchase a long time ago however we knew how determined Steph was to get us in. She made us feel very welcome to ask her about anything and she went above and beyond to put my mind at rest on a few occasions when it was obvious I was stressing out. Steph is a credit to your company and we would like to thank her for all that she has done for us. We will definitely be using findahome again. Naomi and Tom.

» Naomi Dudley-Hulme, Longton, ST3

Dear Tom and Steph, I am just writing to you to thank you for all the help and support in helping me to move home and let my property. Initially, i went to another estate agents, but after three weeks i did not feel like a valued customer. I could never speak to the original person who came out to my property. A friend of mine recommended yourselves. I decided to give you a call and i was pleasantly surprised with what you could offer me and how helpful Tom was. I would also recommend using your associated mortgage adviser Nikki. She has been very reassuring and calming throughout the whole process. Both Tom and Nikki, i found explained everything so clearly that i knew what i was doing. Also, a special thanks to Steph who was always bright and pleasant when dealing with me and answered the smallest of queries i had. I have settled into my new property and am really pleased with the tenants you found me for my old house. I am managing it myself, but know that you are only a phone call away if i need any advice. Once again, a massive Thank You! Sarah Johnson, Stoke-on-Trent

» Sarah Johnson, Stoke-on-Trent

Very helpful kept in touch updated often , all the staff were very friendly , i would certainly recommend , findahome to anyone who is looking to sell there property , for a much lower cost ,  Financial adviser is very highly recommended ,  Thank you

» By 'lorraine / Tony' 4/6/2013

Thank you so much for all your help and support in selling my home. I felt that I could talk to you and call anytime and you were always happy to hear from me. You all bent over backwards to ensure I went through as little as stress possible. I will remember how you helped and I will always recommend such a fantastic team. All the very best to you, may you all go onward and upward. You are like friends not estate agents.

» Susan Murphy, Stoke-on-Trent, Staffordshire

Sharron, Tom and all at Findahome I just wanted to thank you both for your outstanding service and professionalism with selling our house. Your company overtakes any long established estate agencies in every aspect possible. The sales packages you offer are absolute value for money. Both yours and Tom’s friendly nature also made us feel at ease when dealing with you and we have already recommended you to friends that have also sold their properties with you. Considering the housing market is very sluggish at the moment, I believe that by your approach through marketing and advertising you have pushed all properties to their full potential. May I wish you every success in the future, I am confident that Findahomeonline will keep on expanding!

» Samantha And Simon Hope, Staffordshire

Tom and Sharron of Findahome have done an excellent job of selling our house. They were very quick and efficient. The service they offer is excellent. They are very friendly which puts you at ease. You get a great service at a very competitive price.

» Gill And Shaun Rushton, Caverswall, Stoke-on-Trent

I don't know why people have a problem selling their properties, we found it very simple. Just call or go onto the web. Find a home online it's that simple. I would never use a High Street estate agent again. Findahome Online gave us a superior service and gave us feeback once people had viewed. Nothing was too much trouble and best of all you save money. You wont get a better deal than using Findahome. We shall always tell people about the fantastic level of service, that you receive when you sell your house with Findahome Online. Sharron even tried her best to find us a new house. When Sue and i found the house of our dreams, Sharron gave us good advice on how it all worked and things to check before agreeing the price. Once again, me and Sue do thank you all for the hard work you put it into selling our house, especially Sharron. You made it so easy and i am sure it was because of your input and excellent communication skills that helped to make the sale go through. Kind Regards Terry and Sue Dudley

» Mr Terry And Mrs Sue Dudley, Stoke-on-Trent

We have just sold our property with Findahome. We had never used an online estate agent before, so were sceptical to how it worked. It works no differently to what we’ve experienced selling properties in the past, in fact it is far better. We have saved £2,000 in estate agents fees and the Findahome team gave us great service. Nothing was too much trouble. If we move in the future we are certain that we will use Findahome again. Our property is over 20 miles away from where Findahome are based and them selling it proves how effective the internet is. This was one of our reservations at the beginning, we needn’t have worried. A big thank you to Tom, Sharron and all at Findahome

» Mr C Emery And Miss K Buckley, Waterhayes, Newcastle-under-Lyme

I am writing to thank Findahome for selling my house. I was really pleased with the service and attention to detail. The sale went through smoothly and I was kept informed throughout. I wish you continued success.

» Linda Mannion, Stoke-on-Trent

After receiving some enormous quotes from many well known local Estate Agents we came across Findahome and thought we would give them a try as they seemed to be offering a similar level of service for a fraction of the cost. In reality, they actually exceeded our expectations and performed much more efficiently and professionally than any of the more expensive agents we had dealt with during the process! Tom and Sharon were always enthusiastic, helpful, professional and kept us informed every step of the way. Nothing was too much trouble, even when I asked for some extra photos they were more than happy to come straight out with no question. We saved around 2000 by using Findahome rather than the well known agents and I know we would not have received anywhere near as good a service!

» Rebecca Smith, Meir Park, Stoke On Trent

Just wanted to email to say thanks for such a quick turnaround with getting our house on your website. I love the pictures and Tom was really helpful - I'm totally impressed by the service and will be recommending you to friends.   I know its a turbulent market at the moment, and it may be a long waiting game, but I feel assured by what I have seen so far that you will do your best to help us along in the process.  

» Regards Rach

Tom found me a tenant for my flat. He kept me informed every step of the way and was very helpful.

» Miss R Stone, Cheadle, Staffordshire.

I found Tom approachable and easy to deal with. He answered any questions we had and ensured the sale ran smoothly. I would use his services in the future.

» Mrs. T Lambert, Oakamoor, Staffordshire.

Thanks for making our first taste of property renting such a pleasurable and hassle free one.

» Mr G Farrell And Miss R Skerry, Staffordshire.

Tom was recommended to us, and in hindsight, what a recommendation. The service was excellent. Professional throughout, constantly informed of progression and from initial contact to completion was an incredible 3 weeks. What more could we add other than the cost! Findahome fees were significantly less than the 'average estate agent' - we saved approximately 1000.00! Thank you very much Tom.

» Mr T Bullock And Miss D Cutts, Draycott, Staffordshire Moorlands

Thank you both for the excellent service over the past year, we were all very impressed with the way you advertised for and vetted all of the prospective tenants, and since letting the apartments the after sales has been equally as impressive.

» Carl Johnson Cheadle, Staffordshire

Tom and Sharron recently secured a tenant for one of our properties and the service they provided from start to finish was both professional and thorough. From our initial contact to completion we were regularly informed of progression, with the right level of contact and more importantly advice. We would recommend Findahome to anyone, not only was the service excellent but their fees are very competitive in comparison to other estate agents with a personal service that you don't always receive.

» Andy & Vicky De Caso, Cheadle, Staffs

Findahome has provided us with an excellent service, finding a tenant for our property. We were particularly impressed with the frequent update we received on progress throughout the process. A very friendly team

» Mike & Linda Baker, Forsbrook, Stoke On Trent.

Many thanks to all the team at Findahome. We have been thoroughly impressed with the 1st class service. Findahome kept us informed all the way through our sale. We have saved 2100 in estate agency fees. Fantastic. We have highly recommended them to all our friends, family and colleagues.

» Tom & Bridie Richards, Biddulph Moor, Stoke On Trent.

We have been very impressed with the high levels of customers service, we always felt reassured by Findahome and all of the team. We have rented our properties through Findahome and will continue to do so. They are thorough and efficient, I highly recommend any seller or landlord to find a better team for such fantastic value for money. Good luck to them all, with best wishes.

» Mr And Mrs P Nicholas, Stoke On Trent.

We have sold properties in the past but we have not had such a professional service for such a low cast fee. We have been so impressed with the service from the initial telephone call for a valuation with Tom being very honest regarding our selling price, all the way through to our move date. We never felt unsure of the process as the office staff always kept us informed and answered all of our questions. We highly recommend there service and we saved such a lot of money which paid for new furnishings in our new home. Thanks to all the team

» Best Wishes Mr Harry Poole And Family, Newcastle-under-Lyme, Staffs

Thank you for Findahome estate agents service. We have found your service to be professional at all times, friendly and considerate and the fees are excellent rate. We wish you, continued success and would most definitely recommended you at all times, in fact constantly have done. We will without doubt use Findahome in the future.

» Best Wishes From Carol & Bill Hollins Stoke On Trent

The whole experience with Findahome was first-class. My house was sold within 12 hours at full asking price, I cannot praise the staff enough they are very professional and do exactly what they say they are going to. If I ever move again I would use Findahome they are brilliant at what they do.

» Mrs Judith Dean

We originally met with Tom (after having valuations from 4 other companies), he was very professional but also easy to talk to and discuss what we wanted from our sale. He explained the different packages they had to offer and also how best we could sell our home to potential buyers (ie, lighting and how to talk to buyers) Toms valuation wasn't the highest or the lowest that we had been given, he recommended what we should put the house on for, we suggested what we wanted and we then agreed together. We decided to use 'Find a Home online' due to Tom's approach and the upfront package- we subsequently accepted an offer on our home in just 6 DAYS!! Following the offer we then found a property that was advertised with Find a Home to buy. This is where we then started to deal more with Hannah, who has the most amazing telephone manner. We had some problems (nothing to do with Find a Home) with the sale and purchase of the properties and Hannah did everything she could possibly do to help with both sides, we felt that she really went above and beyond what would normally be expected. We did sell and buy with the company and we have already recommended them to our friends, family (and even the odd stranger!). If you are looking for a fast, reliable, friendly and professional estate agent then Find a Home online is the company for you!

» Mr And Mrs Eardley, ST5, Newcastle-under-Lyme

The team at find a home have been great all throughout our buying and selling process, from the initial introduction when Tom came to value our property and take the photographs, through to Hannah who has dealt with any queries and kept us informed of the process at every stage. A real friendly team who I would be happy to recommend.

» Andrea Williams, ST3, Stoke-on-Trent

We found findahome to be friendly and professional. Hannah in particular helped us with chasing solicitors and keeping our sale on track. Every member of staff we spoke to was cheerful and helpful with our queries. Using a web based estate agent did not disadvantage us over using a high street chain; we had a steady flow of viewings and accepted an offer approx 11 weeks after going on the market. We would recommend this agent to anyone selling in the stoke/newcastle area. Thank you findahome!

» Laura Helm, Trentham, ST4

Although Findahome were verbally recommended to me, I asked them and another rival agent to contact me before a certain date and time after my initial contact with each of them. It was Findahome's customer focus; who rang me before the deadline i had set; leaving their competitor behind; they could only apologise for delays. Findahome is friendly and professional team that can deliver. Their relaxed sales approach where customers are not hurried and are correctly advised is a credit to their operation.

» Mr I Humphries, Staffordshire

Excellent communication and prompt response to questions at all times. Extremely professional in their approach. Went the 'extra mile' to make the sale happen. I can't fault the service I received, would have no hesitation in using them again or recommending to others.

» Mr Rhys, Stone, Staffordshire, ST15

We received a fantastic service from start to finish. Every member of the team was helpful, friendly and went out of their way to ensure a smooth process. We felt very informed through excellent communication and attention to detail. We would like to especially commend Hannah who took the lead with our sale. She delivered a superlative service and made us feel that nothing was too much trouble. Moreover, we saved a considerable amount of money by taking the advanced payment package and received our first offer within 4 days of being on sale. We would highly recommend Findahome online to any prospective sellers or purchasers.

» Mrs D Smith, Meir Park, ST3

Excellent level of service and customer care. I had heard such horror stories about Letting Agents and the difficulties that others have experienced when needing repairs or general maintenance, this company has been exceptional in dealing promptly with any issues no matter how small. Professional and friendly staff make for a very comfortable experience.

» Joanne Clarke, Alsager, ST7

I chose Findahome Online because I found them to be very honest and I liked the idea of having 3 payment options. I chose Option 2 and paid a one off fee. I was a bit apprehensive as I wondered whether I would get good service once I'd paid "up front". I needn't have been concerned. The service I received from start to finish was excellent. I sold my property quite quickly and I had lots of support during the sale. All members of staff are friendly and approachable. I found Hannah to be extremely helpful and very patient with my never ending questions. I was unsure of the process after the property had been sold and Hannah kept me informed (sometimes with better information than my Solicitor) from start to finish. My one and only criticism (and it's a small one) is that I would have preferred to see a more bold "SOLD" notice on my board! I would certainly recommend Findahome Online to anyone who has a property to sell.

» Wendy, Newcastle-under-Lyme, ST5

Hannah helped us deal with our long and stressful chain even more than what our solicitor did. She worked tirelessly for us keeping us updated almost everyday and also understood the stresses we were having to deal with. We saved a lot of money using findahomeonline and also got the exposure we needed to find a buyer quickly.

» Matt And Kate, Newcastle-under-Lyme, ST5

Find a home online were fantastic to deal with. The sale of my property went through smoothly and this was a big thanks to find a home online and there team. They are really good value for money (which saved me alot of money rather than using a high street estate agent) and the amount of photos you can have is endless which really helps with the sale. They always kept in touch with us and kept us up to date with everything that was happening with the sale. We cannot thank you all enough for your time and effort that you put in. Would highly recommend to others.

» Kate Forrester, Weston Coyney, ST3

Steph was extremely personable and really put our minds at ease about the scarey prospect of selling our home. After speaking to other agents we were thinking of not bothering but once we met Steph we soon decided that selling was the right thing to do. Every time we spoke to someone (James or Hannah) nothing was ever too much trouble and our calls were always returned and queries dealt with promptly. We will definitely be recommending Find a Home to our friends and family.

» Mr And Mrs Khalifia, Meir Hay, ST3

We found Findahome very friendly and helpful,there was no pressure put on us to use them, although I am glad we did as we saved ourselves over £3000 and we sold within 3 weeks of putting our house on the market. We were kept informed throughout the process by the team and always received feedback following any viewings. We would certainly recommend Findahome Online to anyone wishing to sell their property.

» Jackie Tudor, Trentham, Stoke-on-Trent, ST4

WeI found find a property to give excellent service and very professional ,We were wary at first with it being so cheap but decided to try it ,was so glad we did we had offer the next day and completion in 6 weeks .Hannah gave excellent customer service through out the sale keeping us informed of everything ,would and have recommended to friends and family .

» Mr And Mrs Withers, Bucknall, ST2

We were sceptical about using an online agent, however the service, standard of information and care we received from Findahome have been exceptional, they kept to every promise and deadline and sold our home without any stress, I should add the house we purchased was also thro findahome. James kept kept us politely updated and abreast at all stages. We would not hesitate to recommend Findahome. Mr and Mrs Phillips

» Mr And Mrs Phillips, Birches Head, Stoke-on-Trent

I have bought and sold many properties over the last 30 years and this exercise has been my most positive experience of dealing with estate agents. If you have researched the market and know the correct value of your home I would thoroughly recommend this agency for its professional approach. A first class service - Many Thanks

» Ian Duckworth, Ashbourne, DE6

We decided to use Findahome primarily due to the cost savings. We chose the £399 + VAT fixed price option and our only worry was that the level of service might be sub-standard as a result. However, our fears proved to be groundless as the staff were professional and efficient throughout the sales process. We were particularly impressed with the speed of answering calls to the office - we never had to wait ages to speak to a member of staff. Some other agents operating locally could learn a lot from this approach.

» Mr Quinn, Newcastle-under-Lyme, ST5

Findahome are a National Online Estate Agents, allowing you to buy property via the internet. Findahome Online Internet Estate Agents also have rental property available.
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